Transgender Personals
Transgender Personals

Frequently Asked Questions

    admin
    By admin Comments (22)

    I live outside the US, why is my zip code not working? - The search function only accepts US zip codes so all other users should just leave the zip code field blank.

     

    How do I send messages? - First, you must be logged in with a username and password, then you can click Send Message on anyone's profile, under their profile picture, to send them a private message.

     

    How do I reply to messages? - Login to the site then click on the envelope icon in the top menu bar to reply to messages. You can not respond to messages by just replying to our notification emails.

     

    How do I upload more photos? - Click the Create new album link in your profile or click on the Photos menu in the top menu bar, then click the Create new album link there.  Once your album is created you can upload photos and select one as an album cover, too.

     

    Why do I have to validate my email address by clicking a link?  To stop spam and misdirected email.

     

    Can you notify me of new messages? - Yes, go to Account in the top menu bar, select Notifications, and make sure the box is checked for Email to receive notifications when there is a new message in your inbox.

     

    Why did my messages disappear? - Spammers sometimes target this site and if we find a spam account, we delete messages they sent. It is possible you will see messages from spammers disappear as a result.

     

    How do I delete my account? - After you login click on Account then Settings and next Delete my account.

     

    What is MTF? - Male to female transgender woman (not all choose to use this label).

     

    What is FTM? - Female to male transgender man (not all choose to use this label).

     

    What is transgender? - Click here for a more detailed discussion on the subject than we can provide.

     

    Why is there no androgynous gender option? - If we receive requests for this option we might add this.

      • Macey
        Macey

        I cannot upload my picture to this app. I am on an IPhone 6. Can you please tell me how to upload my picture? I do not have access to a computer. 

        • admin
          admin

          Hi Macey, it looks like you were able to upload a photo after you posted this but if you are still having problems you can send your photo to mike at tgpersonals dot com as well.

          • SamanthaLauzon
            SamanthaLauzon

            I am having the worst time uploading photos of any kind. I got my Profile pic up just fine now whenever I try to upload the screen goes white and I get nothing and have to shut down the app. 

             

            Theres got to be an easier more simplified way by way of links to my profile etc. 

             

            Please help I do enjoy your app but with the difficulty uploading pix I honestly rarely use it.

            • azzzie823
              azzzie823

              I can't upload any pics.

              • admin
                admin

                Hi, if you are having problems uploading photos from the app please login to your account at TGPersonals.com instead by using your mobile web browser in order to upload photos.

                • Milow
                  Milow

                  Hey, I wanted to ask if you have thought abou a chat option for your app? The message system seems a bit complicated and old fashioned. I mean you should still keep the message box intact, but maybe a chat option for more regular use would be nice? At eat for those who choose to use the app instead of going to another site like facebook or whatsapp to use instant messaging.

                  • pyxye
                    pyxye

                    I recently joined tgpersonals by registering through the web site.   Just a few moments ago I also added your app to my android device.   I've tried signing into the app with my username/email address and password but your app isn't accepting it. 

                    • Shelley
                      Shelley

                      Are there guidelines for photo albums? Size limits, content guidelines etc?

                      • Versoomel
                        Versoomel

                        If I block a user will our inbox be deleted aswell?

                        • Kelly1983
                          Kelly1983

                          @ versoomel no, you have to remove them messages, but if you have them blocked they will be unable to open the message. 

                          • Kelly1983
                            Kelly1983

                            ya people are kind of pervy on here..... i made a live chat to use with this site if you ever want to use it

                            http://chatwing.com/TGchat

                            • butchiej
                              butchiej

                              How do I find the msgs I've sent?

                              • Jessie P.
                                Jessie P.

                                You guys really need to update the way messages are set up all you see is all the random messages you get from different people stacked up, instead make it organize, set up where you can see all the messages between you and whoever individually just like every single social media platform out there

                                • AshLightning
                                  AshLightning

                                  Please please please add a non-binary gender option :(

                                  • Chloe161616
                                    Chloe161616

                                    Im having this error. How to correct this Exception #1478190253?

                                    • Scott Birch
                                      Scott Birch

                                      I can't send messages or do anything? Same as chloe161616 getting the same error code

                                      • Scott Birch
                                        Scott Birch

                                        This is the error I'm getting constantly every single time and it's becoming a pain

                                        "An unrecoverable error has occurred and has been logged. Contact the site administrator with the following information:

                                        Exception #1478231578"

                                        • princess delia
                                          princess delia

                                          Good morning I can't send my mesage it's say fatal error cintact the administration  thanks you 

                                          • admin
                                            admin

                                            Our web host is not able to resolve the errors with emojis due to a database compatiblity issue so if you want to avoid the errors, avoid emojis.

                                            Obviously they understand this is not acceptable however switching web hosts takes some time as well. Any updates will be posted under News.

                                            • Lbee11
                                              Lbee11

                                              according to this there are no profilea at all within the UK. surely that isn't right??

                                              • Miss Monroe
                                                Miss Monroe

                                                Hi! Happy New Year from New York! :D Thank you for ur Wonderful site! i have a feelin i just might meet somebody special on here :) That said, unfortunately about 50 percent of the time the search doesnt work for me (?). For instance last night, from midnight till 4am, it was fine. Then, when i tried to search again an hour later, it said "no results" no matter who, how or where i looked. No results was the response each and every time for every location on the planet. Including any of the locations where i had searched only an hour earlier and got 100s of results. i'm thinking that perhaps ur site has scheduled maintenance at that time. Anywho, if u could pls let me and others know about why this is happening i would be very grateful! :) Again thank you for providing such a great service! ;) Oh! And i too would appreciate an androgynous/ nonbinary identity option :) Take care and all the Best in 2017!!

                                                • Patrick Rockey
                                                  Patrick Rockey

                                                  Hi . I have a problem with people showing discrimination towards anyone or anything

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